CRM CHAINS · AI Deal Accelerator Transformation · Before vs AfterThe same operation. Eight weeks apart.
Metric
Before
After (Week 8)
Avg. lead response time
3 hrs 24 min
18 minutes
FRU SLA hit-rate (15 min)
38%
94%
Funded loans per LO / mo
1.2
3.8
Cross-agent visibility
None
Single pane of glass
Owner reporting cadence
Manual / monthly
Real-time / always-on
AI agents in production
0
3 (→ 9)
IP ownership
Vendor-locked
Client-owned, portable